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Freelance Sales Consultant

England
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Description

EPM Scientific are currently seeking a freelance Sales consultant to work closely with one of their clients on a remote contract lasting until the end of the year.

Below is some information about the role:
  • Full-time
  • Contract lasting until the end of 2022
  • Sales/Business Consultant, working closely with the law and technology departments to provide day-to-day business support services
  • You will be in charge of managing the relationship with the internal customers based in EMEA & APAC and act as client advisor and advocate to ensure that customer needs are understood and satisfied.
  • You will resolve customer queries, recommend solutions and guide application users through features and functionalities.
  • Project management: develop strategic roll-out plans (including drafting project charter, budget estimates, and execution plans) and oversee the end-to-end process
  • Internal communication: facilitate the relation with the International Contract Database (ICD) user community
  • Set-up the ICD communication plan
  • Develop internal product newsletters
  • Host user feedback sessions
  • Provide functional assistance and maintain the ICD user documentation (Confluence)
  • Assist internal clients by collecting the requirements and understand the work-flow processes for building electronic contract request forms (CRFs)
  • Facilitate feedback/input taking from ICD stakeholders for potential system enhancements / support
  • Handle client complaints, collect and analyse data, and improve the overall customer experience
  • Increase knowledge sharing by making sure training materials are available
  • Support the ICD Core Management Team in developing a training strategy.


If this role is of interest then please apply below!
Start date
05/2022
Duration
8 Months
From
EPM Scientific
Published at
20.04.2022
Project ID:
2367621
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