Description
PROGRAMME OFFICE ANALYST - APPTIO - BANKING - BRUSSELS - REMOTE WORKING
BACKGROUND
The department operates its IT systems and IT services in such a way that, at an appropriate and benchmarked cost level, it can deliver the agreed levels of service to support the requirements of the business processes, for both normal operations and during disaster recovery.
The Office team ensures the division has proper governance in the areas of people and finance as well as drives agile journey into more business value. It covers the following services: MT governance (cadence, agenda, repository, offsites); Budget management (run, change, headcount, infra spend, portfolio contributions); People development (engagement, trainings, continuous feedback, workforce management); Agile WoW (efficiency, consistence, maturity, value) and ESA IT portfolio management.
Role
- As Programme Office Analyst, you will support the Budget Management team in managing the monthly ESA IT Portfolio cycle and monitoring the GTS divisional costs.
- You will prepare the monthly ESA IT Portfolio pack in collaboration with the Roadmap manager (manage communications of deadlines/milestones, call for papers, collect and consolidate input, interaction with portfolio team, follow-up on actions).
- You will support the Epic Enablers and Business Line Liaisons in producing the papers required by the Portfolio and will ensure they are provided in due time and with the expected level of quality.
- You will support the Epic Enablers and Business Line Liaisons in reviewing their project workplans and will ensure the alignment of the Project Fees with the budgeting tool (Apptio).
- You will extract Project metadata from Oracle and ServiceNow and build appropriate reporting for GTS CTO Office and ESA IT Roadmap manager.
- You will support the yearly roadmap budgeting exercise.
- You will liaise with P2O team to increase quality of the project data, align with Portfolio Management team and PMRM project.
- You will support the Budget team in the monthly reporting to Tribe Leads and Product Owners.
- You will produce the monthly OTL booking report, manage feedback from Tribe Leads/Product Owners and ensure corrections are performed on time.
- You will support the maintenance of the GTS CTO Office SharePoint page.
- You will participate in the dynamic of the team.
Qualifications
Technical skills
- You have a very good knowledge of Excel. Apptio knowledge would be a big plus.
- You have a very good level of English (spoken and written)
- Experience in Project and Portfolio management is a plus.
Soft skills
- You have very good analytical skills and like working with data.
- You are able to work in an autonomous way and organize, coordinate, plan your own activities independently.
- You are a good team player, pragmatic and result oriented.
- You are motivated to bring quality deliverables.
- You have a pro-active attitude and take initiatives
- Good stakeholders management is required