Insurance Claims MI Manager - Team Lead

This project has been archived and is not accepting more applications.
Browse open projects on our job board.


  • Insurance Claims Manager - Team Lead
  • London - Hybrid Working
  • 6 months
  • Inside of Scope

Summary of Role

This role is responsible for ensuring the Claims MI team effectively services the data and reporting requirements of the Claims department. The team focus covers the provision of existing data, acquisition of external/currently unavailable data and the reporting and analysis of claims financials, claims processing and workflow data. There will also be a need to monitor and implement strategic improvements to data and
processes such as a new claims model and alignment of measures. This will include the need to be well documented and available for challenge from respective areas of the Claims department.

The role will also be responsible for requirements gathering, triaging, and assigning resource accordingly to ensure high standards of delivery and analytics. These analytics will then be used to drive performance
throughout the Claim team. The role will work closely with various key stakeholders throughout claims, offering insightful, accurate analytics in-line with the established standards and methodologies implemented by the central MI function. This will extend to utilising new tools and techniques to bring new perspectives to claims financial and operations data across the globe, involving liaising with senior stakeholders from claims.

Key Responsibilities

  • Co-ordinate Claims MI team and resource to produce clear and concise reports to analyse business activity
  • Triage, size and prioritise MI requests from Claims Department
  • Evaluate any requests for suitability and potential for any alternative/more efficient resolution
  • Conduct regular workshops/catch ups with Claims department to understand requests and concerns, challenge and construct detailed requirements
  • Drive claims analytics initiatives
  • Support claims in complex data and analysis problems
  • Work to increase Claims analytical capabilities, through both technology and education

Key Skills


  • Excellent working knowledge of Microsoft Excel, SQL, SSMS, and Power BI and can demonstrate prior experience of building reports to a high standard
  • Effectively uses and manipulates high level data to produce qualitative data for the business, including insights and trends
  • Strong business data analysis skills
  • Requires strong and relevant work experience gained in a similar role within the insurance industry (claims, underwriting or broking)
  • Experience leading a team
  • Working in an Insurance Claims team
  • Insurance Sector knowledge is essential

If you are available and interested please apply today!

Lorien Plc is acting as an Employment Business in relation to this vacancy.

Start date
6 months
Published at
Project ID:
To apply to this project you must log in.