Associate Director of Information and Patient Services

Description

Associate Director of Information and Patient Services - NHS Acute Trust
Hybrid - 3 days per week onsite in Manchester
£650 per day working outside iR35
6 months

The Associate Director of Information and Patient Services will be responsible for leading the Information Services department to ensure our patients have access to accurate, up-to-date information and high-quality care. This role will involve managing demand, triage, prioritisation, and delivering digital products to process. The successful candidate will have strong leadership and management skills, be a good communicator, and be able to represent the service with senior persons and influence at Executive level.

Responsibilities:

• Lead and manage our Information Services department, ensuring high-quality service delivery and operational management
• Develop and implement strategies to improve patient experience, engagement, and satisfaction
• Manage demand, triage, and prioritisation of Information Services requests
• Ensure accurate, up-to-date patient information is available and accessible to patients and clinicians
• Deliver digital products and services to support patient care and improve operational efficiency
• Understand the NHS performance agenda and work to deliver against key performance indicators
• Implement Agile principles and Sprint planning to ensure efficient project management and delivery
• Communicate effectively with senior personnel and represent the service at Executive level
• Manage budgets and resources effectively
• Support the professional development of the Information Services team

Qualifications:

• Experience working at Director/CIO level in an NHS Acute Trust
• Strong Information Management experience and understanding of running an Information Services department
• Proven track record of delivering exceptional service delivery and operational management
• Understanding of NHS performance agenda
• Experience managing demand, triage, and prioritisation
• Strong leadership and management skills
• Excellent communication and stakeholder management skills
• Understanding of Agile principles and Sprint planning

If you are a strong leader with experience in managing an Information Services department in an NHS Acute Trust, we encourage you to apply for this exciting opportunity to lead our team and deliver exceptional patient care.