Description
THE COMPANY
My client, a well renowned Loyalty & CRM Leader, best known for providing the most powerful insight into the travel, hotel, airline and IT sectors is seeking a talented CRM Account Manager to take a leading role working with one of their biggest accounts.
This organisation has built an incredible reputation in the industry; all grown out from the talented teams you'll be working with, giving you the perfect platform to make your mark.
YOUR ROLE
Your typical day as the Senior Account Manager will include:
- Developing, planning and implementing B2B and B2C communication programs.
- To be the owner of client deliverables including strategic planning of quarterly and tactical communications both online and offline.
- Working with key internal and external stakeholders
- Strategy and planning for new CRM campaigns
- On-boarding of new clients and developing new client relationships
- Manage day to day activities with a significant focus on projects working with business partners and reward partners.
- Day to day manage,ent of select projects with significant focus on email campaigns.
- Be the go to person and key project manager by working closely with Web Development, performance marketing, data analytics and creative teams.
- Assist senior members of the existing team with management and profitability of key accounts.
- Have the ability to see from the customer's perspective and have an understanding of the customer experience.
- Enable clearly defined decisions through actionable insight
WHO YOU ARE
- You have between 2-3 years previous experience in a similar role either in a marketing agency or client side.
- You excel working in a fast-paced environments, working on integrated accounts where you are responsible for accounts management and project delivery.
- Key areas of expertise will include eCRM, CRM, email marketing, Mobile, Data and performance.
- Experience in hospitality or travel industry would be an added bonus.
- An established career within an analytical environment and insight delivery function
- Previous experience in an agency environment is essential.
- CRM and Data driven campaign management
- Proven ability to clearly define a problem collating information, analysing the results and presenting findings.
- Thrives working across multiple teams and being involved in key areas.
- Resilient and dedicated nature
- Proactive attitude
- You're personable and build connections with contacts with a natural ease.
The day rate offered is up to 200.00 per day dependent on experience.
LOCATION-London 5 days a week.
Initial 3 month contract with the view to go permanent.
To apply for the Senior Account Manager role, please click the 'Apply' button, alternatively please send your CV to (see below)