Description
THE ORGANISATION:For more than 40 years, Ciber has delivered the technical know-how and IT solutions that help businesses achieve strategic goals. A global IT consulting company with some 6,500 people, Ciber has offices in 15 countries on 4 continents and, at any one of them, you'll find a team of top-tier technologists and business leaders who care deeply about delivering great results for our customer organizations.
Worldwide, Ciber has strong, established relationships with the leading technology providers Microsoft, SAP, Oracle, Salesforce.com and Infor, delivering high quality solutions and services that help our customers gain the maximum advantage from these technologies. In the UK, Ciber is a centre of excellence for Microsoft. We believe that customers should benefit, not just from individual Microsoft products, but also from their integration with each other and with third party systems, improving business processes and information flow throughout an organisation.
Ciber UK is one of Microsoft's leading partners in the UK and has become a "go to" for Microsoft for the deployment of complex solutions comprising Dynamics CRM for customer relationship management and case management, SharePoint for document management and collaboration, Exchange, Lync and Yammer for unified messaging and commuications, BizTalk for business process integration and SQL Server for data management and BI. Ciber has also become a leader in helping customers adopt Microsoft cloud solutions comprising the online version of Dynamics CRM, Office 365, Lync, SharePoint, Exchange, Yammer and the wider Windows Azure platform. Today we have major retail banks, global media organisations, business service providers and government organisations using thousands of seats deployed on the Microsoft cloud platform.
RESPONSIBILITIES
To work within the UK Microsoft practice providing custom solutions using your expertise and expert knowledge of Dynamics CRM to manage exciting solutions for our clients and using your development expertise to help deliver large and complex projects across the Microsoft Stack. The level of role at which applicants would join will be based on the amount and duration of relevant delivery experience in key areas.
The main responsibilities of the role have been:
•Modifying and extending the bespoke system for controlling contract flow within CRM
•Creating new workflows or modifying existing workflows to add functionality to CRM
•Creating new workflows or bespoke applications to retrospectively update data in the live CRM organisation
•Troubleshooting the automated CRM deployment process
•Troubleshooting failing unit tests
•Troubleshooting failing builds
TECHNICAL EXPERTISE:
You should have experience of the following:
•Analysis / requirements gathering
•Producing Technical Design Documents
•Working independantly as well as part of a team
•Full software development lifecycle, in either Waterfall or Agile methodologies
•.Net experience using C#
•Experience of design patterns and unit/integration testing
•Experience within a consulting environment
•Experience of Dynamics CRM through multiple project involvement utilising the following skills
Expert in:
•Installation and configuration of Dynamics CRM
•UI customisation (both supported and unsupported)
•Rich client development (both offline and online)
•Ability to create and port reports to SQL Reporting Services
Competent in:
•Security.
•Business analysis and best practices within the context of Dynamics CRM
•Understanding of Active Directory within the context of Dynamics CRM
•SDK Usage
•UI customisation (supported)
•Client Side scripting
Knowledge of:
•Sharepoint or Web Portals a distinct advantage
•Enterprise Architecture Frameworks such as TOGAF or Zachman would be an advantage
•Working with offshore teams
CULTURE/OPPORTUNITY: What are the values and 'norms' surrounding the job?
•Team working, consultation and co-operation are on-going and important objectives.
•Strong communication and client facing skills are required.
•Results driven, high energy and resilience are important characteristics.
•Opportunity to get involved in large complex projects on a global scale
•Technical training provided with cutting edge solutions
•Long term career prospects
PERSONAL ATTRIBUTES:
•Excellent communication, interpersonal, and collaboration skills
•Team player
•Problem solver
•Demonstrates strong organizational skills
•Demonstrates good analytical and technical skills
•Demonstrates good written communication skills, including documentation and correspondence
•Possesses strong troubleshooting skills
•Demonstrates ability to be flexible and adaptable
•Ability to work in a dynamic and fast paced environment