Description
Hudson Technology, Change and Digital Transformation currently have an opportunity for a CRM Administrator to join their well known Public Sector client, based in Glasgow, initially on a 3 month contract.
The primary function of the role will be to provide support to the business in the use and maintenance the CRM system. There will also be an element of analysis of the CRM systems in order to assess system performance across all business units.
For this role, the following skills and experience are essential;
- Ability to manage through to resolution incidents and service requests for the CRM system.
- Experience using MS SQL and Oracle systems.
- Maintain, monitor and report on CRM fault logs, taking appropriate action where necessary.
- Liaise with CRM application provider to deliver software upgrades, enhancements and bug fixes.
- Develop and refine existing data reports in order to optimize unit data information.
- Excellent stakeholder management skills are also required to communicate issues and reports effectively.
If this role sounds of interest please apply now so as not to miss out.
Please note you will receive an automated response advising you that we have received your CV.
Hudson is a leading provider of permanent recruitment, contract professionals and talent management solutions worldwide.