Description
For our client, a major pharmaceutical company, we are looking for a
Operator Digital Signage (100%) (m/f)
Reference: -en
Start: asap
Duration: 12 MM+
Place: in Basel region
Branch: Herstellung von pharmazeutischen Spezialitäten und sonstigen pharmazeutischen Erzeugnissen
Your tasks:
- Operating and monitoring of devices, consoles and subsystems in the Digital Signage area
- Analysing system messages and triggering fault correction procedures and workarounds
- Planning based on requirements
- Clarifying, documenting and eliminating exceptional conditions and incorrect system states in ticketing system HPSM
- Initiating and controlling maintenance tasks
- Keeping the processing and error logs and generating statistics and checklists
- Providing customer service
Your qualifications
- Working experience with digital signage
- Knowledge of server administration (SQL)
- General understanding of ITIL framework and experience with call centre reporting is beneficial
- Ability to collaborate in a multicultural environment and to work flexible hours (early/late) based on requirements
- Experience with global enterprise environment of advantage
- Team player with strong customer and service orientation
- Proficiency in English and German; other languages like Spanish or Chinese are beneficial
- Pharmaceutical experience is a plus
Skills:
- Administrator
Keywords: digital signage