Description
Reference #: 915702NCIndustry: Pharmaceuticals
Location: Basel und Region
Start: ASAP
Duration: Till (Extension Possible)
Workload: 100%
Introduction: Since its founding in 1997 ITech Consult AG has expanded its network of freelance IT continuously. Today we have access to over 30,000 reported IT specialists (developers, system specialists , project managers , supporters , etc. ) . So we are able to present computer science professionals with the required profiles in a short term.
Description: The Office and Manual Installed App Manager is responsible for the app categories that are not packaged for deployment via System Center and Microsoft Office documents (Excel, Word, PowerPoint, OneNote and Access). The resource has the task to provide a process description to all requesters and to manage the provisioning process for the two different app categories.
Tasks & Responsibilities:
-Conceptional work (design process & communication to stakeholder)
-Work closely together with the other members inside the application readiness workstream
-Ensure the testing is executed in the planned timelines
-Coordinate all testing activities with the assigned business partner for this app category
-Ensure that all Office apps and manual installed apps can be tested on the target platform
-Management reporting and escalation
-Preparation and follow-up of escalations
-SPOC for all requests in this application category
-Liaison with the Portfolio and Release Manager for Windows client requirements and issues
-Contribute to the communication regarding testing and remediation
-Help managing the Project Stream mailbox (review, assign, label e-mails as required)
-Ensure database for this app category is up-to-date
Requirements:
-Minimum of 5 years' experience in migration/deployment projects (e.g. rollout projects), preferably as Business Analyst /Project Manager and ideally in the app readiness area
-Solid technical understanding of OS, MS Office apps and manual installation processes
-Working independently and proactive, used to work without direct supervision
-Structured way of working with a strong focus on teamwork.
-Experience in virtual, international team settings
-Good communicator, able to connect to different stakeholders on different levels. Able to create a fast working relationship with the change director, application owners and the engineering team.
-ITIL Foundation certification or relevant experience in Service Management
-Business-fluid in English, both verbally and in writing
Nice to Have:
-Background in application testing, ideally test management esp. for migration readiness
-Microsoft Office knowledge, strong Windows 7 or 10 skills
-Previous pharma experience
-German, Spanish, and/or Polish