Description
SYSTEM DESIGN/BMC/ITSM/Oracle/ITIL SERVICE MANAGEMENT/NATO/SC CLEARED
RATE: € p/d
LOCATION: Mons
DURATION: 3-6 months
Essential Skills:
*Proven ability to communicate effectively, orally and in writing
*System level knowledge on BMC ITSM toolset and its capabilities
*Experience in Oracle database application development and maintenance.
*ITIL Service management knowledge
*Experience in management systems implemented at NCIA
*System level knowledge on BMC AOOM toolset
*Experience in CMOB Atrium EAI and Reconciliation methodology
*System level knowledge on BMC API
Duties/role:
*Daily management of ITSM on NS, NR and NU: Profile Management I Licensing/Application Configuration
*ITSM development, support and maintenance for Incident Management I Change (and release) Management
*I Request Fulfilment I Service Level Management I Asset life cycle
*Development of additional features and processes in ITSM: Problem Management I Capacity Management I
*Availability Management
*Maintenance and troubleshooting of Oracle database applications.
*Support ADDM deployment in the 3 networks (NS/NU/NR)
*Migration to Intel based platforms and stop of Solaris
*Migration to ITSM 8.1
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.