Description
Service Desk Support - Belgium
Languages: ENGLISH with DUTCH or FRENCH
Skills and experience:
- Knowledge and experience in the following technologies:
- Win 7 - Wiin 8
- Iphone
- VPN
- ITIL
Description of work:
- Provide telephonic and on site support
- Provide first line Service Desk support
- Insert incident in SMT
- Find the root cause of the problem and make an accurate analysis
- Provide a solution or workaround in order to fix the problem
- When remote assistance is not possible, go on site and perform installation, configuration and IMAC/roll out of hardware and software
- Close the life cycle of the problem
- Inform the user about the status of the incident
Please send your CV to Sercan and call to discuss further.
We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
We champion difference in the world of technology recruitment.