Description
The ITS Site Manager ensures reliable and smooth operation of all site IT infrastructure for a 24x7 commercial manufacturing facility in the site, including infrastructure related hardware/software, ESX Virtualization, SAN storage, VMWare, Backup and Recovery, and the monitoring process.Responsible for manages and supports the site ITS Infrastructure including Network, Wireless, ESX hosting environment, servers (virtual and physical), and Backup and Disaster Recovery system, to keep interoperability and reliability. The nature of the position requires significant hands-on technical experience to keep mentioned technologies in control and in compliance.
Responsible to support the ITS Regional Site Head to assess current site IS architecture/infrastructure, and services to ensure appropriate alignment with ITS organization and the site strategy and compliance.
Responsible to lead and support site ITS related problems and incidents, and follow up until root cause identification and problem solved. The process may require Implementation of CAPAs, change control, configuration management, and other ITS processes. Incumbent will be responsible for effective upstream and downstream communications.
Contribute to the site project roadmap definition and implementation to align with business strategy and processes. From scope definition and requirements, schedule and budget estimation as well as the implementation and closed out activities, the incumbent will be responsible and accountable for the project local activities execution.
As the site ITS single point of contact, the incumbent shall maintaining partnerships with all site organizations, including Manufacturing, Facilities and Engineering, Technical services, Quality and HSE ensuring alignment with the site priorities and objectives.
The incumbent may manage ITS resources and/or contractors including onsite service support technicians (OSS).
Responsible to implement local processes driving compliance requirements and best practices for IS Security, Data Integrity, Segregation of Duties, Bk & DR, Patch management and AV protection.