Description
Technical Skills required
- Expertise in managing Oracle 10g,11g,12c on Unix platforms
- Exposure to tools like OEM, Toad is a must
- Exposure to monitoring tools like Patrol is highly recommended
- Backup and restore utilities like RMAN
- Expertise on Shell Scripting is a must
- Should be able to automate programs using Shell Scripting, PL/SQL
- Exposure to Backup media management layer NetBackup preferred
- Should be able to troubleshoot using basic Unix commands
- Expertise in database performance tuning
- Database Security
- Database Management
- Handled multiple complex recovery scenarios
Soft Skills required
- Should be able to drive restoration calls independently
- Attention to Detail
- Quality Focus
- Good analytical skills and be able to correlate the issues
- Excellent problem solving and resolution skills
- Promoting Process Improvement
- Flexibility in work in night shifts
- Self-starter; ability to begin working with minimal coaching.
- Strong communication skills. Provides information to others both internal and external to the organization.
- Good decision making
- Able to work independently as well as part of a team on multiple overlapping issues.
Primary Responsibilities
- Restoration of high severity incidents
- Lead and drive restoration calls
- Engage & drive restoration with required vendors
- Identify RCA for incidents & provide remediation plan to functional teams
- Present monthly view of incidents/restoration efficiency, RCA & remediation
- Review & approve CRQs for impact assessment
- Keep the Config Management DB updated
- Keep the Known Error DB updated
- Identify improvement opportunities in the env & handover to the functional teams
Formal Education & Certification
- Bachelor's degree in computer science/information system or equivalent
- ITIL certified - Added advantage
- Oracle certified professional - Added advantage