Description
Reconciliation/Operation Support
One of our large Financial clients is currently looking for an Reconciliation Support Administration; previous Reconciliations experience ideally within the financial sector or similar able to provide examples of good attention to details and working to deadlines within an office environment
SME of the firm's cash or security position reconciliations. Perform all aspects of reconciliation, including troubleshooting issues related to the reconciliation process.
Performs more in-depth analysis of reconciliations, deciphering more complex exceptions and processing client accounts.
Responsibilities
- Assists in communicating needs and issues internally with operating areas and externally with clients.
- Participates in processing update to client accounts and company records to ensure they are managed correctly and in a timely manner.
- Provides support to business and technology managers; handles complex client inquiries and requests.
- Identifies, investigates and resolves escalated and/or complex problems in client accounts or company records.
- Trains staff in technical tools and skills as well as specific internal or external client support activities to maximize their contribution to the team and ensure compliance with company policies and industry regulations.
- May be responsible for allocating and checking work of other team members. May be responsible for specific supervisory review and approval actions.
- Supports the achievement of team objectives.
Required Skills and Attributes
- Record and reconcile Pershing accounts using the in-house reconciliation system (Recon Frontier) regulations as required.
- Build strong and detailed knowledge of Recon Frontier (and Nexus) in order to act as a "go to" person for potential complex reconciliation issues and operational queries across all streams of reconciliation activities.
- Ensure all possible external statements have been received and updated for the reconciliation system as required.
- Develop and maintain relationships with various external Custodian, Agent Bank and Fund Managers, etc.) who provide data for reconciliation control purposes.
- Build internal relationships to ensure good communication exists between Reconciliations and Operational teams.
- Identify differences and problems from reconciliations and transfer the queries to the relevant departments for resolution as required.
- Chase resolution progress for ageing items and investigate where necessary - updating diary notes when required.
- Review and assist in various queries from internal operational teams, offshore team, or directly from Clients, via the 'Remedy' system.
- Assist Vice President in meeting targets and monitoring performance progress for offshore processing team
- Cross train team members as required, including mentoring and best practice guidance for Chennai Reconciliation associates.
- Demonstrate Risk Management awareness and escalate accordingly as first line of defence any issues with reconciliation performance or controls identified.
- Update Reconciliation control procedures as required
- Any other duties as required
Please apply with you most resent CV