Description
My client seeks and experienced Oracle DBA to work on a support project.
The ideal consultant will have worked on several support projects in the past and be able to:
- resolve the tickets raised as per the defined standards of time cost and quality for increased customer satisfaction
- troubleshoot and resolve tickets raised by the clients
- perform knowledge transition during project enhancements
- document all the defined processes and the methods of resolving the ticket| troubleshooting|
- update self on latest technologies and related areas
- undertake training programs for new joinees