Description
ServiceNow Developer
I am currently recruiting a ServiceNo Developer for a position based in the West Midlands with CMDB experience.
Key Responsibilities:
*Assisting with the design, documentation and implementation of ServiceNow enhancements in line with a continual improvement model.
*Facilitating and supporting the rollout of new applications and enhancements in ServiceNow.
*Ensuring system documentation is maintained and accurate.
*Ensuring that ServiceNow best practices are followed during systems design, build and implementation.
*Ensuring adherence to Customer's Release and Change processes.
*Working closely with customers to ensure requirements cover requested enhancements.
*Managing and implementing ServiceNow patching and upgrades.
*Assisting with the production of quotes for ServiceNow project work.
*Hands on approach, working closely with Process Owners and Business Analysts to understand the system's functional and non-functional requirements.
Key Requirements:
*Extensive knowledge of the ServiceNow platform.
*Experienced in design, implementation and documentation of ServiceNow Workflows.
*Experience of managing and applying Update Sets in line with company policy.
*Experience of developing in Javascript, HTML, CSS and XML.
*Experience of Web Service interfaces including SOAP, and REST.
*Experience with MID Server setups.
*Experience with LDAP integrations.
*Experience with Discovery.
*Experience with Service Catalogue.
*Experience with CMDB and Asset Management.
*Knowledge of ServiceNow Scoped Apps.
*Good verbal communication skills to explain complex solutions to customers in a clear and concise manner.
*Ability to write clear and concise communications.
*Ability to maintain specialist knowledge that is accurate and current, to be in a position to meet demands both current and anticipated.