Description
ServiceNow Developer SME
Location: Remote
Duration: 6 months
Rate to SSC: Market Rate
In scope of IR35
Must be SC clearable
Duties and Responsibilities:
Experience of ServiceNow code and architecture; Prototype, implement, test, and deploy business rules, technical solutions, client scripts, pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notifications
Implement/develop integrations (SSO, CMDB, SAS connectors etc.) and integrate Legacy systems with ServiceNow using mid-Servers, web services, email and other relevant technologies
Develop existing and custom applications within ServiceNow including integrations with other applications
Hands-on experience in Service Catalog/Service Portal modules
Create and use update sets to move customisations between ServiceNow instances
Provide administrative ServiceNow support, including support via troubleshooting, implementing bug fixes and root cause analysis
Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform alongside client/supplier.
Assisting with reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated
Work with service management team/personnel process managers to fully understand business functionality, pain points, and areas of improvement