Description
DWP are seeking a Site Reliability Engineer to join their team. This role is remote working until restrictions ease after which time the candidate can be based at any DWP UK hub.
Team: Technology/Software Developer
Initial contracts will run for 6 months and offer a rate up to £700/day.
IR35 STATUS: Inside IR35. This engagement has been assessed by the public body as Inside IR35 legislation. Candidates would be required to operate through an umbrella company on this engagement.
DEADLINE FOR SUBMISSIONS: at 14:00
This role requires Active SC (Security Check) clearance. Applicants require active SC clearance or the willingness to go through clearance before starting on site. Candidates with current clearance will be preferred.
Main Responsibilities
- Responsible for contributing authoritative advice and guidance to others in the organisation and externally.
- Design and develop the techniques for improving application reliability, run books, knowledge transfer to the UXCC, and ongoing SRE strategy within your Functional and Professional Communities.
- Manage the error budget agreed with the product owner for the application and ensure that work is balanced in alignment with it.
- Act as the focal point for the investigation and resolution of major or complex incidents for the service, ensuring people with the right skills and expertise are proactively available to respond effectively.
- Assess the impact of change requests in consultation with stakeholders, providing technical expertise and authorising the implementation of subsequent changes.
- Manage on-call rotations such that all applications have out-of-hours SRE coverage.
- Undertake comprehensive analysis of performance trends to identify root cause analysis, progressing opportunities to improve reliability, security, capability of infrastructure, application and site services.
- Actively engage with senior stakeholders and provide clear communication of incident resolution and service improvements.
- Assure critical changes to the applications and supporting infrastructure
- Develop and maintain relevant knowledge such that it can be easily annotated, updated, referenced, and consumed.
- Conduct code assessments, with a view to correcting errors and providing recommendations for reliability improvements.
- Manage the team backlog for the applications for which you are accountable
- Coach and mentor application development and operations engineers in the practice and techniques of SRE.
- Conduct reflectives for all high priority and major incidents ensuring they are done quickly and published.
- Routinely seek views and capture ideas from stakeholders and team members for improvements and encourage collaboration and innovation.
- Interdepartmental discussions and meetings with a wide variety of external bodies and organisations on a local, regional, national or international basis, leading community discussions about SRE best practice within Engineering.
Skills and Experience
- Knowledge/Experience of GitLab SaaS
- Knowledge//Experience of GitLab Runners (ideally AWS & Azure)
- Knowledge of Docker Management
- Passionate about improving internal processes
- Understanding of security engineering and security best practice
- Ability to architect and administer scalable, cloud-native and on premise applications
- Strong time management, and change management skills.
- Strong communications skills across multiple stakeholder types
- Strong skills in setting, communicating, implementing, and achieving business objectives and goals through direct management
- Skilled knowledge and ability in modifying and maintaining systems and code developed by other engineers
- The ability to lead engineers in a complex, multi-disciplinary environment, delivering products within specific timescales
Candidate Eligibility
Candidates must be eligible to work in the UK, this role will not offer Visa sponsorship. Tier 2 - General visas are cannot be accepted. This role requires that candidates be willing to undergo BPSS (DS) Baseline Personnel Security Standard (with a Disclosure Scotland).