Description
Greetings Everyone,We are urgently looking for Salesforce / Service Max – Technical Expert
Locations- Paris, France
Role Type - #Permanent
Language- English (CEFR level B2) & French Fluency
JOB DESCRIPTION –
Abstract:
Responsibilities
o Position of salesforce application referent, he / she is responsible for the proper functioning of production processes,
o Responsible for incident resolution processes,
o Supervision of maintenance activities by the offshore team,
o Privileged point of contact for the business representatives for any subject related to the maintenance of the tool
and for the projects of deployments,
o Facilitation of weekly meetings with business representatives to monitor activities,
o Responsible for the delivery process of improvements in production,
o Validates the solutions proposed by the offshore team or integrator and ensures that they respect good practices
salesforce architecture that will facilitate maintenance,
o Validates estimates presented by the offshore team,
o Is proactive in the design of complex solutions,
o Organize and monitor the test campaign for which IT is responsible,
o Ensures the quality of deliveries, that they meet deadlines, standard and commitments. As such, intervene at each
implementation stage,
Specific experiences required
-> Experience in maintenance management on a salesforce platform or salesforce project implementation (> 5 years),
-> Experience managing a team of salesforce developers (> 2 years),
-> Experience of a project with mobile application.
The following experiences would be appreciated:
-> Salesforce integration experience with other tools: ERP, customer portal, Heroku,
-> Service Max project experience.
Technical skills required
-> Technical and functional mastery of the Salesforce solution & very good experience in Service Max,
-> Certifications requested: Advanced Administrator, Platform App builder
The following additional element(s) would be appreciated
-> Platform Developer I certification,
-> Platform Developer II certification,
-> Solution Architect certification,
-> Technical and functional mastery of the Service Max solution, and its Field Service Application mobile application
Eligible candidates, please share their resume/CV at
Any references would also be accepted.
NOTE: For the above positions, we only consider candidates with work visa/BlueCard holders or citizens of European countries
Regards,
CosMicIT Team
CosMicIT GmbH, Germany ??
CosMicIT Informatics India Pvt Ltd. ??
www.CosMic-IT.com | www.CosMic-IT.in
https://www.linkedin.com/company/cosmic-it