Description
I have an urgent requirement for an experienced Monitoring Tools Specialist to work with my market leading client based in Buckinghamshire, Working as part of a team of 16, you'll Provide subject matter expertise to support the configuration, installation and operation CA Unified Infrastructure Manager (NimSoft) and CA Service Operations Insight.
Key Responsibilities:
*Provide subject matter expertise to support the configuration, installation and operation of CA tools:
oCA Unified Infrastructure Manager (NimSoft)
oCA Service Operations Insight
*Work as part of a team to administer and customize CA tools, providing dashboards, monitoring and alerts for applications and infrastructure in the production environment.
*Integrate CA tools, 3rd party software (for example Microsoft SCOM, Oracle GRID) and other CA components such as eHealth, Performance Centre, NetQoS, Wily Introscope/APM and Cross-Enterprise APM Agent, to deliver a single view of the infrastructure, service availability and performance.
*Transfer knowledge to colleagues on the use of CA tools to identify problems and perform root cause analysis of performance issues.
*Develop standards, policies and principles on the use of the CA toolset.
*Provide oncall support and out of hours working as required.
*Travel to other sites to liaise with team members.
Essential Knowledge
*Experience of delivering event monitoring solutions in an operational support role.
*Demonstrable, foundation level knowledge and administration of or more one of the following tools:
*CA Unified Infrastructure Management (Nimsoft) and/or CA Service Operations Insight Manager (SOI)
*Basic working knowledge of Windows, Unix and Linux platforms.
*Analytical & problem solving skills.
*Effective communication skills, including high quality written documentation.
*Demonstrates a pro-active, flexible approach to all aspects of work and able to rapidly absorb new technical information.
Desirable
*ITIL Knowledge.
*Awareness of other monitoring tools.
*Working knowledge of Remedy for Change, Problem and Incident Management
If you feel you would be a suitable candidate for this position please send an up to date copy of your CV or apply to this advert.
Rullion IT Plus Ltd is acting as an Employment Business in relation to this vacancy.