Description
1. Specific Technology Skills:
a. SAP SD
b. SAP MM
c. SAP APO
d. SAP CS
2. Business Process knowledge:
a. Healthcare Customer Services
b. Healthcare Spare Parts Supply chain
3. Years of experience in role:
a. 3 year experience working CS/SPS processes in MP1/MPA kernels and general awareness of Legacy
landscape tools for CS (ClickSchedule, Polaris, OneMobile, 1EMS etc.)
b. Demonstrable knowledge of customer service and spare parts logistics processes in a global company, with experience in varying requirements for tax, customs and legal for different regions/countries.
c. Demonstrable experience as lead functional consultant on global SAP projects blueprinting and rollout
projects in a global company.
d. Demonstrable experience with documentation and IT quality mgt and ability to quickly adapt to a
quality-assurance role. Demonstrable experience with SAP Solution Manager as a user/IT consultant.
4. Soft Skills:
a. Senior level communication skills; team player; experience in working in large teams/organizations
b. Coordinating blueprinting, design, configuration and development work of small teams and external
suppliers
c. Requirements gathering methodologies
d. Creating solution designs, technical designs and relevant documentation
e. Creating test scenario's and scripts independently and executing them independently
f. Creating solution designs, technical designs and relevant documentation
5. Any other relevant requirements or information:
a. Must be fluent in English
b. Willing to work occasionally during weekends and holidays