Content Designer - Public Sector

Job type:
Start date:
3 months
Fuel Recruitment
Published at:
flag_no United Kingdom
Project ID:

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My client has an opportunity for a Content Designer to join their Agile team. Working for a government executive agency based in the South Coast.

If the below sounds like you, please apply!

Are you able to do the following?

  • take complex language and processes and make them simple to understand

  • work with people who don't understand good web usability

  • be able to explain your decisions/edits clearly

The main duties for this position will be as below:

Needs analysis

You'll be working on needs analysis - taking existing content, identifying content gaps and overlaps. You'll also need to run workshops with cross-government colleagues to identify and agree content to be rationalised and archived, and mapping content to different formats and audiences.


You'll be:

  • scoping, commissioning, writing, editing and publishing digital content

  • making sure customer journeys are the best they can be

  • managing relationships with subject matter experts to make sure content is accurate

  • accountable for delivering content assets that are accurate, timely, high-quality (based on insight and outputs of user testing, relevant to audience, easily understood, SEO optimised) and to the department's style

  • accountable for choosing the best format for displaying information to the user - if we don't have one, we'll want you to suggest ideas or identify the gap

  • making sure appropriate policy and legal checking within other parts of government happens, and that content is published quickly and efficiently

  • monitoring the performance of content and tools and work with the Product Manager and a multi-disciplinary team to understand user behaviours and feedback

  • identifying ways to improve the content and to iteratively improve the product

  • at ease working in an agile environment with rapidly changing deadlines, workloads and goals

Specialist skills required

  • We need you to have:

  • extensive experience of writing for the web, with proven ability of creating content that is accessible and usable

  • exceptional skills in convincing people that user needs and a usable approach is the only way to present information

  • proven experience in using metrics and user feedback to define/refine content

  • proven experience of working within a web application development environment, proficient in writing Markdown, picture sourcing and editing

  • experience in choosing the best format for displaying information to the user

  • experience in working with content publishing systems