Media Assistant - Access Services Planning & Materials

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Start date:
Project People Ltd.
Published at:
flag_no United Kingdom
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An Access Services Planning and Materials Assistant is required to work for a world leading provider of telecommunications equipment and services to mobile and fixed network operators.

The Planning and Materials Assistant will work on a rota and will be responsible for obtaining media, scripts and other materials to assist in the subtitling, audio description and signing processes - ensuring targets and deadlines are adhered to. The assistants will prepare the scripts for subtitling and check for accuracy; they will also manage FTP transfers and ingest media from DVD into the workflow. The assistants will liaise with clients and import certain schedules and will check worklists to ensure accuracy, updating according to media delivery.

Key Duties

  • Liaise with clients, productions and Media Management to obtain media according to delivery deadlines.
  • Liaise with clients and productions to obtain scripts and other materials as promptly as possible for subtitling, AD and signing - ensuring targets and deadlines are met.
  • Prepare scripts as appropriate to make the subtitling process more efficient and monitor quality.
  • Manage the ingest and delivery of media via FTP or manual ingest from DVD.
  • Check, update and import certain schedules and check worklists for 100% accuracy.
  • Update schedules as required.
  • Add DVD and other ad hoc entries
  • Manage statuses in a timely fashion.
  • Ensure client satisfaction through quick, clear and accurate responses.
  • Respond to production staff and Duty Manager queries.

Key Skills & Abilities

  • Demonstrable administrative experience including accurate record keeping.
  • Ability to work alone and as an integral part of a team.
  • Ability to create and maintain good working relationships, particularly those defined in Key Relationships below.
  • Excellent client-facing skills.
  • Excellent time management, organisational skills, accuracy and meticulous attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to use own initiative; work flexibly and under pressure to deadlines.
  • Workflow tool experience an advantage, but training provided.
  • Basic knowledge of Excel; experience of working with new technology.
  • Good understanding of output across all clients.

To apply for this position please send your CV to (see below)

Project People Ltd is acting as an Employment Business in relation to this vacancy.