IMPLEMENTATION SUPPORT ( Dynamics NAV & SQL)

Description

To join a small support team in a busy environment supporting seven sites across the UK, will be dealing with users across the business from agency staff to directors. Will be expected to manage their own projects within tight timescales as well as day-to-day business as usual support.

The main focus of this role is to support a Dynamics NAV 2013 implementation and specify/build Jet BI reports, there will be general support duties and other projects as necessary.

We are looking for someone who has a drive to get the job done as well as the capability of looking at existing business processes and suggesting improvements.

Working hours: 8:00-17:00 with an hours lunch

Duties:

• Provide IT support to staff electronically, over the phone and face-to-face
• Produce business oriented reports
• Incept & deliver projects on time and within budget

Applications:

ERP Systems Support (Sage, MS Dynamics NAV/AX)

Jet Essentials (Reports) & Enterprise (OLAP Cubes) Specification and Writing

SQL Server Maintenance & Query Writing

Excel 2010 Advanced skills: Macros, Pivot Tables, Charts

Any exposure to MS Access an advantage.

Technical Skills:

SQL Support General Support: Clustering, Queries, Monitoring

Business Intelligence/Reporting Development Support: Excel Pivot Tables & Charts, Jet Reports, SSRS, SharePoint

MS Office General Support : Printing, Excel Formulas, Database Repairs

Windows Server General Support: User Maintenance, Permissions

Windows Desktop XP-7 General Support: Printing, PC/Laptop Replacement.

Any exposure to Application Development (MS Access Databases, VBA, VB.Net) an advantage.