Description
Title: SCCM Contractor
Start date: ASAP
Duration: 3+ Month Contract
Richardson, TX
Number of Positions: 1
Years of experience: 5+ years
Job Description: SCCM Contractor Role
Requirements:
- 5+ years of software deployment experience using Microsoft SCCM 2012
- 5+ years of operating system imaging experience using Microsoft SCCM 2012
- Experience using MSI packaging tools preferably Advanced Installer
- Ability to create basic scripts utilizing batch, VBScript and PowerShell
- Prior customer service experience
- Flexibility in schedule and ability and willingness to provide after-hours Level ¾ support when needed
Position Responsibilities:
- Assist the user community with the installation, configuration, and ongoing usability of software within established standards and guidelines
- Create SCCM packages to update software on Windows 7 Workstation images and systems
- Coordinate with 3rd Party Vendors, internal IT teams as well as internal business units to determine and resolve problems
- Assess the functional needs for internal business units to determine specifications for new, upgraded or replacement software purchases
- Create and maintain documentation for internal knowledge base of issues and resolutions
- Conduct training, create training aids, develop and provide documentation to IT Staff for new or upgraded software applications
- Perform a variety of complicated tasks related to new or upgraded software implementation
- Apply knowledge of commonly-used concepts, practices, and procedures within the Information Technology field
- Consult with end users to test and debug applications in order to meet the business unit's needs
- Interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems