Description
IT Communication / Collaboration Specialist wanted within an international bank based in Zurich.Your tasks:
- Administrating and supporting the Microsoft Lync-, Exchange- and Active Directory Infrastructure
- Managing the quality, reliability, capacity, performance and configuration of the regional/global Lync Enterprise Voice estate
- Changing and releasing testing and implementation as well as troubleshooting end to end infrastructure
- Providing capacity management in Lync 2013 and Actiance Vantage estate and in Integration of Lync Edge services
- Providing guidance and council to operators, engineers and product managers on best practice as well as reviewing CDR and QoE reports to manage service quality and end user experience
- Ensuring 2nd level support to other departments and consistency with other regions
Your experience/skills:
- 3+ years of proven experience in supporting a complex Microsoft Lync UC environment
- Solid experience in Microsoft Lync and Enterprise Voice experience (preferred Lync 2013), design and operation as well as strong knowledge of Lync Client and Server troubleshooting
- Excellent knowledge generating Lync reports as well as knowledge of telecommunications infrastructure focusing on IP Telephony technologies, Avaya Session Manager and CISCO VCS Video Conferencing integration
- Proficiency in scripting skills (PowerShell) as well as very good knowledge of Networking, protocols (SIP, TCP, DNS, Nimbus, Proxies) and Security knowledge (Firewall)
- Knowhow in ACMEPacket SBCs and Knowledge of enterprise WAN concepts, load balancing and hardware components
- Expertise in supporting technologies like Exchange 2010 and Active Directory, Experience with enterprise messaging and Exchange UM integration
- Languages: fluent English both written and spoken, German would be a big plus
Start:
Duration: 12MM++
Location: Zurich, Switzerland
Does that sound interesting? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile…
New to Switzerland? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and many more