Description
We are looking for a SAP Consultant with several years of experience in SAP CRM, including functional design, configuration of the SAP standard application and definition of functional specifications for enhancements, integration and data migration.
The CRM scope includes:
* CRM Basic function
* CRM Master data
* CRM Middleware
* CRM Customer Loyalty
* CRM Customer Service
* CRM Interaction Center
* CRM Web UI
Based on:
* SAP CRM 7.0
Responsibilities
The primary responsibilities for the consultant are:
* Be a driver within CRM related initiatives to understand CRM impact and convert business requirement to CRM solutions:
o Requirement and gap analysis
o Functional design specifications
o System configuration
o Test preparation and execution - Identify test scenarios that reflect the requirements, define test case and be part of test execution
o Stabilization of solution
* Provide software expertise
* Provide system analysis
* Provide functional solutions and specifications for development of Enhancements, Integration and Conversions.
* Have solution overview
* Communicate status effectively in writing and verbally with internal and external stakeholders
* Use own knowledge/experience and problem solving skills to creatively resolve complex issues and choose the best course of action
Competences
Mandatory requirements
* More than 5 years of experience of the design, concepts, principles and configuration in SAP CRM
* CRM Web UI experience
* Inbound and outbound integration know-how (Idoc, Webservice, CRM Middleware)
* Excellent verbal communication and documentation capacity in English
* Excellent managing of deliverables ("to-do lists"), time management, communication (oral and written), presentation, and organizational skills