Description
Title: Fundraising/Participant Outbound Call Specialist - PA
Location: Pittsburgh, PA 15205
Rate: $16.00/hr on w2 without benefits
Duration: 6 Months (with the possibility of extension )
Responsibilities:
- Recruit and prospect for MSABC Team Leader by phone within a call center environment to fundraise and participate in various MSABC events
- Accurately track cultivation activities and fundraising progress using event database
- Provide ongoing coaching, motivation and support to Team Leaders to ensure their needs and expectations are met
- Provide Teams Leaders with logistical support and training on fundraising strategies and tools.
- Able to quickly build rapport with MSABC Team Leaders
- Work with Team Leaders to help increase fundraising efforts
- Be able to work hours per week
Position Qualifications/Requirements:
- Self-motivated, goal oriented, and ability to work cooperatively in a team environment
- Must be comfortable spending majority of time on the phone
- Must maintain an excellent attendance record during this project
- Exceptional verbal communication, persuasion and motivation skills
- Strong customer service & sales skills
- Prior experience working with volunteers a plus
- Able to communicate accurately and effectively using email
- Experience with social media & web site navigation
- Accurate data entry skills, proficient with Microsoft Office Suite, database and spreadsheet management, email software, and Internet browsers
- Possess and exhibit an outgoing, friendly positive demeanor
- Focused, organized, and detail oriented
- Ability/willingness to learn and apply new skills quickly
- Employ discretion, tact, and empathy; pro-active and intuitive people skills
- Previous outbound sales call, community outreach, customer service and/or tele-service industry experience preferred. Non-profit/Fundraising experience a plus.
- Non-Smoker