Description
IT Business Analyst wanted for our client in the pharmaceutical industry based in Zurich.Your experience/skills:
- You have between 2 to 5 years' experience in CRM BA/implementation role in the Life Sciences industry
- You have understanding of commercial effectiveness through IT systems and experience in the implementation of new CRM systems(SalesForce.com or Veeva)
- You are interested in the role of technology in improving the effectiveness, quality and profitability of healthcare services
- You are certified Veeva Administrator and/or SFDC administrator (a plus)
- The ability to lead and enroll the client to create and implement change
- A results-oriented perspective combined with creativity and a natural sense of curiosity
- Hands-on experience with Veeva CRM (additional knowledge in SFDC preferred) or with a current BI platform (e.g. Qlikview, MicroStrategy, Tableau or Business Objects
- Professional fluency in English
Your tasks:
- Providing your expertise on CRM subject matter
- Acting as Business Analyst, and IT integration consultant, providing reports to clients and internally accordingly
- Conducting the client requirements gathering and providing recommendations for CRM implementation in Europe/ Canada
- Performing client interviews, preparing documents, including graphics and text creation for client presentations
- Taking part in business process decomposition and re-engineering in technology implementation project team
- Traveling to and working at client sites in various cities and countries on a weekly basis- ( Madrid - Zurich)
- Writing functional and detailed specifications, process documentation and business requirement documentations.
Start:
Duration: 6MM++
Location: Zurich, Switzerland
Ref.Nr.: BH9309
Does that sound interesting? Does that sound like a challenging opportunity to you? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile…
New to Switzerland? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more