Description
SAP IS-U Customer Service Consultant
We are looking for 4-5 SAP IS-U Customer Service Consultants for a 6 month initial contract in Dublin. In this role you will work within a team of experts on a number of projects. Our client is looking for people with a minimum of 2-3 years SAP IS-U Customer Service experience. The daily rate on offer is between €300 - €400 per day.
Skills & Experience
- Functional Consultant required with 2-3 years of hands-on IS-U experience in electricity and/or Gas.
- Functional experience in SAP IS-U - Business process definition, configuration, functional/integration/performance testing etc.
Responsibilities
- Maintain a common set of scoping, design, implementation and test artefacts and templates in line with agreed project definitions
- Support the core business processes
- Troubleshooting incident and problem resolution, maintaining the highest levels of customer satisfaction possible
- Batch monitoring and recovery of failures with a view to improving the system/batch performance
- Delivery of ad hoc unplanned changes
- Managing Project and change request scoping, estimation and design through to implementation
Further information is available upon request. Extensions are likely to follow on from the 6 month initial enagement