Description
Configuration Management Database Consultant/Designer - CMDB - ServiceNow - London and Home Working - 6 months - Immediate
This is a great opportunity for an expert Configuration Management Consultant to take a leading role in the design and implementation of a new CMDB for a major financial organisation.
The role will be London based but with the ability to largely work at home and you will join the project at the outset so will play a key role in the design and delivery of this implementation.
- The Configuration Management Specialist will work with the client ITIL Process Owners to ensure that new Configuration & Asset Management Policies, Processes and Procedures are designed and implemented in their Europe Division, whilst working with the Global ITSM Team to ensure these same processes can be rolled out in the remaining Divisions (North America/Australia)
- Provide guidance to the ITIL Process owners on ITIL best practices and utilisation of CMDB
- Ensure roles and responsibilities are clearly defined and documented for asset and configuration management related activities
- Ensure maintenance activities and standards are documented and socialised with ITIL process owners
- Aid in the design, build and maintenance procedures for CIs
- Assist process owners with the development, implementation and documentation, of process workflow, and standard operating procedures
The successful applicant must have worked on a global implementation of a single CMDB servicing multiple locations and need to be knowledgeable with ServiceNow.
Please send a copy of your CV for full details.