Description
Website & Intranet Content Manager - IT - IT Services - Content Management System - CMS
Our South West based client is looking for a Website & Intranet Content Manager to join their IT team. The Website & Intranet Content Manager will be responsible for the quality, organization and accuracy of content on the website and Intranet.
Key responsibilities include:
- To ensure the content of the website is accurate and structured to meet user needs. This will include checking for grammar, spelling mistakes and broken hyperlinks. Achieve this through continual review of content and the use of monitoring software.
- To add new content and maintain existing content on the website/Intranet, including text, images, other files types and hyperlinks.
- Review website analytics to produce monthly Management Information reports to give an understanding of the areas of demand on the website and organisation.
- To liaise with personnel within the organisation to ensure content on the website/Intranet is up-to-date and accurate. Offer advice to these individuals on how the content should be compiled.
- To monitor and when required, moderate forums both internally on the Intranet and externally on the website.
- Provide user feedback to development team regarding the general day to day use of the website/Intranet system.
- To act as a first point of contact for all other website/Intranet users. Assist with their enquiries and investigate or escalate as necessary
- Have a high-level overview and understanding of all website/Intranet system features to address user enquiries from a wide range of departments effectively.
- Submit proposals for new content on behalf of colleagues within the organisation and offer opinion and feedback on such proposals.
- To add and format feature items on the website/Intranet homepage for the Corporate Communications department. Carry out web page formatting (using knowledge of HTML and CSS), image manipulation and the embedding of media items.
Website & Intranet Content Manager- IT- IT Services- Content Management System- CMS