Description
Senior Technical Writer - Shipley - Contract
Square One are looking for a Senior Technical writer to come on board for a 6 month rolling contract based in Shipley.
Main responsibilities:-
- Documentation for developers on how a product works
- Technical guidance on how to approach common problem
- Become familiar with existing technical content and make recommendations on how it can be improved
- Work with technical and process experts to get an in-depth understanding of relevant programmes, projects and topics
- Collaborate with user researchers to develop a detailed knowledge of user needs
- Run workshops and collaborate with technical and design colleagues
- Work with content designers to ensure there's a consistent approach to content in the user journey
- Contribute to the technical writer community across government
Specific responsibilities for this project team:
- Write and maintain documentation including information about APIs and security
- Ensure that documentation meets user needs for all user profiles
- Help to plan, and attend user research and feedback relevant information to the development team
- Attend user research and incorporate design changes into the technical content
- Work with the main platform team on how areas like authentication should be included in the documentation, and overlapping areas of content use
- Work with policy and subject matter experts to stay aware of any policy or tax changes, and communicate those to the relevant audiences
You need to have:
- Extensive experience of technical writing for the web, with proven ability to create content that is accessible and usable for the target audience
- An understanding of usability and interaction design
- Experience of needs analysis - be able to take existing content and identify gaps and overlaps
- An awareness of user research methods and practice
- Proven experience in using metrics and user feedback to define/refine content
- Experience working within agile teams
- Experience leading workshops, collaborative design or pair writing sessions
- At least a basic a understanding of HTML and CSS
- Clear ability to collaborate and build useful relationships
This is a 6 month contract role based in Shipley starting immmediatly.
Senior Technical Writer - Shipley - Contract