Description
User Experience Lead/UX Lead required to Adopt agile UX methodologies and design thinking to facilitate co-creation workshops with product teams and stakeholders to define innovative user experiences on our digital platforms.
Lead the experience design vision, demonstrate features and end user workflows through mocks and prototypes, and gain alignment and buy-in from cross functional teams and stakeholders.
Formulate and present a behavioral segmentation that has its basis in end user usage and behavior data, and that is detailed and specific enough to guide experience design decisions.
Establish experience design metrics, conduct ongoing end user experience reviews to ensure the design meets the intended goals and benefits to the end user and the business.
Actively collaborate with scrum masters from other scrum teams towards common goals and deliverables for the transformation programme.
Leverage insights gained from user research, building prototypes and usability evaluations to iterate and improve the technical and experiential quality of user interfaces.
Define and drive a roadmap that includes a prioritization schema to introduce new features/capabilities from MVP to future state with the goal of continuous improvement to customer engagement and user experiences.
Qualifications
6+ years of experience with a demonstrable portfolio in global product development labs in an agile environment. Strong preference for someone who has put Lean UX principles into practice.
Proven experience to work in an environment with highly collaborating scum teams within a programme or business
Proven experience working with external vendors in an agile environment
Excellent communication, presentation and storytelling skills
Expert skill level with standard design tools like Sketch, Axure and Adobe Creative Suite.
Graduate/Post Graduate in relevant field of study (human factors/Arts/Design/Psychology)