Description
I am recruiting for a Service Design Manager to work remotely.
The role does fall inside IR35 so you will have to work through an umbrella company.
You will have a number of years experience of working as a Service Design Manager/Service Designer.
You must have substantial specialist knowledge of a range of service design (SD) approaches, artefacts and strategies.
Working knowledge of the Government Digital Service (GDS) Standard is essential.
Experience of leading service design activities within an agile multi-disciplinary team with product owners, delivery owners and other UCD colleagues (user researchers, interaction designers, content designers) to create world-class service design artefacts.
Experience of scoping, defining and running discovery or continuous improvement service design on complex programmes.
Extensive knowledge of SD methods across the user-centred design life cycle and how to select, plan, design and implement them.
Experience of user journey mapping activities incorporating both on and offline journeys, using a user needs based approach.
Evidence of delivering service designs that have had a demonstrable positive influence on public-facing services or products.
The deadline for candidate submission is Wednesday at 12pm.