Senior Service Designer

Description

• Have significant experience as service designers - designing end-to-end services for users in complex environments - primarily digital as well as across multiple products and channels
• Have experience producing service design artefacts to develop and communicate design, and can demonstrate this through a design portfolio
• Have experience of working with data and comfortable working with more technical aspects of end-to-end designs and the resulting impact on user experience
• Have experience in making effective decisions with user research data
• Work effectively in a multidisciplinary, agile environment, adapting quickly to changes in requirements, priorities or user needs
• Have experience of working with senior stakeholders and ability to negotiate important design decisions
• Design collaboratively and in the open, have experience of engaging with people in a variety of ways (eg, workshops or co-design activities)
• Have an understanding of the importance of inclusive, equitable, accessible and sustainable public services, and are able to design for accessibility and inclusion