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Change Administrator

Dublin  ‐ Onsite
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Keywords

Rollout Compliance Audit Content Editing Change Management

Description

Job Description: Change Administrator

Purpose: To manage the successful Rollout of company projects using Change Management BAU processes

Responsibilities:

Change Management role.

  • Ensure full compliance with all aspects of the Change Management process at all times.
  • Review teleco company CR and MOP content for weekly rollout schedule versus the downtime scenarios & manage daily changes before Teleco company submit to Change Management
  • Work with Teleco company Field Ops & Customer Experience Manager on assessing customer impacts per site upgrade/rollout and transmission upgrade proposals per week
  • Help Teleco company get their CR's approved with Field Opts and Change Management & manage expectations on alterations which are expected to happen during a rollout
  • Monitor site rollout tracker versus daily progress to ensure compliance within downtime tramlines & downtime scenarios
  • Monitor programme status ref weekly downtime via Customer Experience Manager, Wireless Access Design & Delivery Service Assurance Manager
  • Carryout end of month audit of all change requests logged ensuring all changes implemented successful contain a closed status.
  • Filter out changes for CAB, by identify high priority changes such as HOC, BSC and SDH changes.
  • Help Co-ordinate the editing of already scheduled change requests, thus helping out the any Field Opt where necessary.
  • Trouble shooting skills required when change requests fail to implement successfully.

    • General:

  • Participate in program meetings and calls
  • Track daily fault tracker and provide updates to company of any ongoing issues
  • Work closely with the SMC to monitor on non-project related outages which may put the rollout at risk
    • Start date
    Immediate
    Duration
    6 months
    From
    E-Frontiers
    Published at
    14.05.2015
    Project ID:
    904307
    Contract type
    Freelance
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