Description
Operative Defect Management Expert for Communication Product
Huawei Technologies Sweden AB, R&D Center
About This Position
We are looking for experts on the O&M of communication products. We expect that you are familiar with the communication current products along the whole process from R&D to after-sales services and O&M policies, schemes, processes, and tools that are provided to customers. Especially how to notify engineers and customers in time of software and hardware bugs that may incur network risks (pre-warning/rectification notice/bulletin) and how to follow up, troubleshoot, and eliminate risks effectively.
Job Description:
- Give reports on the communication product pre-warning and rectification management schemes, processes, and bulletin templates (including engineering and maintenance stages) for product software and hardware bugs.
- Formulate a panorama of tools that are involved in the pre-warning and rectification of product software and hardware bugs based on the preceding processes.
- Give reports on the communication release strategies for carrier customers concerning about the pre-warning and rectification of product software and hardware bugs.
- Give reports on the communication troubleshooting and elimination schemes for product software and hardware bugs.
- Give reports on the communication schemes and processes of network risk management.
Qualifications:
- You have at least five years of experience in operating and maintaining the communication products and are familiar with the E2E O&M process of the communication products from R&D to after-sales service.
- You have been in charge of the pre-warning and rectification implementation of the communication products in a carrier's network and have actual operation experience.
Location
This is a Full time contractor position with renewable duration. The initial duration could be negotiated. This position will be based in our clients R&D office in Kista of Sweden. Need to travel overseas according to business needs.
For more information regarding the position, please contact me.