Description
hope you are well,My client is urgently looking to bring on board 2 X contractors for the following position.
You will be based in Cambridge and they are looking to offer interviews shortly.
This is an excellent opportunity with a very large, forward thinking company.
Contract Length: 3 months (Extension likely)
Please read thoroughly through the job spec and forward a recent CV if you have the skills required. ________________________________________________________________________________ Job Purpose:
To install, configure, optimise and maintain the systems and infrastructure services used by the business. Key Responsibilities:
·Troubleshoot and resolve complex technical issues that are escalated from the ServiceDesk team.
·Monitor and administer complex backups of company data, ensuring data integrity and restoration when required
·Ensure the successful integration of new vendor supplied patches and upgrades
·Provide technical expertise to other parts of the organisation in the design and review of new systems and applications and work with the Architect team on implementation
·Liaise with engineering groups to recommend and execute modifications to systems in order to improve efficiency, availability, reliability, and performance. Influence their decision making where necessary.
·Create and maintain documentation as it relates to system configuration, mapping, processes, and service records
·Carry out market research on hardware and software in support of procurement and system development efforts
·Liaise with other groups in projects related to the company infrastructure, whether it be from a design, research, implementation or testing perspective and provide their expertise
·Monitor and test system performance and provide performance statistics and reports using existing reports and creating new ones as appropriate
·Lead, coordinate and participate in key process improvements ·Coach junior members of the team You need to have all of the following to be considered for this role:
·Recognised certification in platform support (MCSE)
·Proven experience in supporting Operating System, Business Applications and Databases (MS SQL)
·Educated to graduate level or equivalent experience ·Experience in scripting
·Strong focus on IT systems and data security
·Strong customer service orientation
·Good interpersonal and communication skills
·Good troubleshooting ability
·An understanding of the importance of quality customer service and relations and the impact which IS has on the business
·Ability to work well in a high pressured environment, responding to large numbers of user calls
·Ability to converse well with a highly technical user base
·Flexibility is required as there is often pressure to meet strict deadlines In addition, if you have any of the following that will be a bonus:
·A working knowledge of networking (LAN, WAN, routing and switching)
·Experience of managing and supporting centralised storage systems such as NetApp, EMC, HP
·Certification in IT Infrastructure Library
·IT certification in security such as CISSP
·Previous experience of working within a semiconductor company
Kind Regards,