Description
My Client is looking for 2 Server Support/Wintel 3rd Line Engineers for a 3 month contract in Coventry.You will be required to:
- Support and administration of Windows Server environments
- Diagnosis and resolution of wide range of Customer incidents using remote access tools (including Windows Server, Citrix, VMware, Network and Linux)
- Setup, support and administration of Customer and Internal backups
- Setup, support and administration of Customer and Internal Antivirus systems
- System upgrades and patching (WSUS for Windows, VMware Update Manager etc.)
- 3rd line support for Customer Incidents escalated by Servicedesk team
- Work effectively within a team environment offering mentoring and support to colleagues when required
- Review and improvement of APSU processes and procedures
- Review and improvement of server support solutions and services
- Undertake any other projects as defined by the Wintel Team Leader
Essential Expereince Required
- Citrix XenApp support experience (Citrix certification highly desirable)
- Extensive experience providing senior server support across the areas listed below
- MCSA/MCSE/MCITP (or extensive equivalent experience)
- Extensive Microsoft Exchange and SQL server support experience
- Extensive VMware vSphere 4 and/or 5 experience (VCP certification preferred)
- Extensive knowledge of Windows backup solutions (Symantec BackupExec, NetBackup, DoubleTake Backup)
- Extensive knowledge of Windows Antivirus solutions (Sophos, Symantec)
- Extensive experience with WSUS and system patching
- Storage Area Network administration and support (preferably IBM / NetApp)
Desirable Expereince
- Network support experience (CCNA certification desirable)
- Linux support experience
- Experience of a Service Desk or remote customer support role with knowledge of ITIL methodologies desirable
- Experience using network monitoring tools (eg. What's Up Gold, Zenoss,PRTG, SNMPc)
- Windows scripting experience (VBScript, PowerShell etc.)
Please forward a copy of your CV to for immediate consideration.