Description
Senior System Administrator
Fluent in English, French is a bonus
Public Sector
Belgium
Contract: 6 months +
Competitive Daily Rate
Job description:
The following tasks will be requested:
- Act as Component Coordination
o Planning of the technical team
o Follow-up and improve component's quality
o Follow-up of reported problems and escalated incidents
- Serve as technical lead for designing, planning, assessing, implementing and/or migrating of the production environment for HQ and Delegations
- Interact with service owners, operations managers and service teams to have a holistic view on the service and advise as needed
- Management of central monitoring infrastructure
- Implementation of test environment and "Proof of Concept" (POC)
- Participation in training seminars for IT officers
- Improve knowledge and competencies
- Participate in the 3rd line support, Problem Management and on-call standby service
- Debugging and analysing of reported problems and escalated incidents
- Drafting operational guidelines, procedures, installation notices and scripts for the integration, installation and upgrade of aforementioned component services
- Assistance with roll-out of new ICT infrastructure projects
- Operate in accordance with the defined ITIL processes and procedures
- Monitoring the network infrastructure by use of the available tools in order to make sure that end-to-end network connection (LAN/WAN) is available, fast, reliable and secure, at all times.
Mandatory Skills/Knowledge and skills:
- Capacity to lead a technical operations team and service improvement projects related to the aforementioned component
- Experience in knowledge transfer and competencies to the 2nd level support
- Strong experience in improving operational processes through documentation and automation following ITIL methodology
- Excellent knowledge of network administration including managing Cisco network devices/services (eg Routers, Switches, etc.), F5 Accelerators, Juniper & Palo Alto Firewalls;
- Minimum 2 technical certifications: CCDP/CCNP, CCNA, CCDE/CCIE, CCAr or relevant certifications of F5, Juniper, Palo Alto
- Extensive knowledge of monitoring tools Cacti, Anomaly Detective and Splunk or similar
- Scripting and automation skills (CLI, Perl, )
- ITILv3 certification(s)
- Ability to write technical notes in English
- Capability of integration in an international/multi-cultural environment, rapid self-starting capability and experience in team working
- Good communication skills
- Quick learning ability is required, being organized, versatile and a results-oriented team player
- Experience in providing support for enterprise environment
- Ability to cope with fast changing technologies and environments.
Assets:
- Expertise in Network Security
- SANS certification related to Network Security