Description
General Duties:- Receiving work assignments from representatives, other designated supervisory personnel, or by electronic terminal.
- Performing operations in connection with the installation and maintenance of fiber based services.
- Installing, repairing and maintaining inside cables, wires and plug-in equipment to connect telecommunication systems and equipment.
- Customer facing premise billing.
- Reading and interpreting facilities plats, and/or vendor specification documents for the purpose of locating, and repairing fiber based services.
- Using test equipment for installing and repairing fiber based services.
- Promoting the sale of services and products.
- Making face-to-face customer contacts while communicating with customers before, during, and after the work operation.
- Identifying and meeting individual customer requirements on provisioning and/or repair orders.
- Completing all related administrative paperwork to include, but not limited to, daily time sheets.
- Performing light digging.
Basic Requirements:
- Must have a minimum of two years of experience or technical training in fiber based multi-media service products.
- Must have and maintain a valid state driver's license with a satisfactory driving record.
- Must have the ability to work aloft, underground (manholes), and in buried facilities environments.
- Must have the ability to lift, carry, and manoeuvre heavy equipment and material in excess of 100 lbs.; ie ability to remove ladder from truck, carry, raise, climb and descend ladder and replace ladder on truck.
- Must have the ability to operate hydraulic aerial lifts (buckets).
- Must be willing to work any days and any tours, outdoors in any type of weather.
- Must follow established safety practices and guidelines.
- Must adhere to strict regulations and procedures for the security of property.
Aloft Language: Pole or Strand
1: Bucket Truck - Expected
2: Ladder - Expected
3: Strand Hooks - Expected
4: Step Climb Pole - Not Required
5: Gaff Climbing - Not Required