Description
Solution Architect - Call Centre, Omnichannel, Digital
A large telecommunications company is urgently seeking a strong Solution Architect to lead the digital and future call centre transformation. We are looking for someone with a strong knowledge of Call Centre technologies such as Jacada, IVR/ACD/Call routing, Omnichannel and digital architecture and a very good understanding of telco domains and environments. English speaking only.
ITHR Group is acting as an Employment Business in relation to this vacancy. ITHR Group is an Equal Opportunities employer; we welcome applicants from all backgrounds.