Description
Customer Service Associate (Arabic OR Hebrew)
Our client are world leaders in Internet related software and are seeking a Customer Service Associate, with either Arabic or Hebrew to join their dynamic multinational company. Initially on a 5-month contract, responsible for working through large volumes of customer support activities, supporting the needs of publishers, through our application review and email systems.
Based in the heart of Dublin's Silicon Docks (Dublin 2), our client has been at the forefront in changing the Internet and online technologies as we know it.
Job ID: BBBH10350
The Job:
- Carry out application reviews.
- Offer support to publisher base through our email customer service.
- Create DFP contracts for EMEA publishers and contribute to improvement of this process.
- Add to automation efforts and offer possible resolutions.
- Conduct role-related tasks when required.
- Oversee review activities, to launch proactive initiatives.
The Right Person:
- Written and oral fluency in and English and Arabic OR Hebrew.
- 1-3 years' previous experience working in a customer centric environment.
- Demonstrable ability to work through large volumes of emails and reviews from customer efficiently.
- Internet-savvy individual familiar with social media and web-trends.
- A team player.
The Benefits:
- Competitive Salary, with great onsite benefits including free canteen, gym, swimming pool, unlimited (top class) coffee, tea, soft drinks and much more.
- Work with the latest tools and technologies.
- State of the art modern office.
- The experience of working with a company that will make your CV stand out from the crowd.
- 25 days' annual leave (pro-rata) plus paid bank holidays.
- A name like our clients on your CV will open doors in the future.
How to Apply:
Upload your CV through our APPLY link and once clicked you will be able to upload your CV and enter contact details. We will review CV's within 24 hours and respond to suitable candidates ASAP.
Please don't hesitate to contact any of our team with any questions you may have on.
Job ID: BBBH10350