Description
2 years minimum Salesforce.com administration experience required with a strong understanding of Salesforce.com best practices and functionality
- Salesforce Certifications desired include: Administrator (strongly preferred, but not required)
- Bachelor degree in related field
- Strong understanding of Salesforce.com and Service Cloud technical requirements, system configuration, and user requirements
- Experience working with the Salesforce Communities
- Strong communication, documentation, prioritization and training skills
- Proficiency in custom objects, validation rules, workflows, reporting, dashboards, assignment rules, and formula fields
- Detail oriented, well organized, and ability to multi-task in a results oriented business environment
- Able to manage projects and track progress
- Exceptional interpersonal and written communication skills