Description
IT Support Engineer (Sistemista) (Italian Speaker)
One of Europe's market leading global clients are urgently looking for an IT Support Engineer (2nd Line) to work in a multinational team in a progressive environment using cutting-edge technologies for a 12 months' contract in Milan.
The ideal Italian speaking 2nd Line IT Support Engineer will have the following skills/experience:
- Identifying, diagnosing, and resolving the issues in computer hardware and software in a Mainframe systems such as laptops and PCs
- Installing and up grading hardwares and softwares and providing complete assistance while configuring hardwares, softwares, and peripherals of the end user systems
- Providing general desktop support, project coordination, imaging/re-imaging PCs, laptops and tablets
- Providing one on one assistance to the end user regarding the technical flaw, either by phone, mails, or in person
- Resolving network related issues like local area connection problem, network access, mails, Internet, dial-ins, etc.
- Coordinating with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same
- Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired Switches, etc.
- Experience in Planning and Executing critical project roll outs
Please send in your application for further details - Interviews ASAP