Description
CONTENT MANAGER, LONDON, 6 MONTH CONTRACT
My client who is one of the fastest growing global provider of cloud communications services is currently in the market for an experienced Content manger for a 6-month engagement based at their London offices.
Responsibilities
- Evangelising, promoting, and maintaining content practices across my client's global teams.
- Provide effective support though leadership of a Content Management community.
- Management of stakeholders from within my client's service lines.
- Monitoring, reporting, and analysing overall content quality, progress, participation rates, and employee engagement.
- Monitoring customer engagement with the public content.
- Continuous improvement through identifying and implementing key changes needed to drive engagement, address process issues and/or drive strategic behaviors.
- Reviews and acts upon document feedback received from internal and external content users and approve/update, publish and/or archive where necessary.
- Manage configuration of all content applications.
Experience
- Fluent English speaker with excellent verbal and written communications skills.
- Minimum 3 years' experience of delivering content management strategy, procedures and processes preferable.
- Experience in international multi-cultural environment
- Good technical document writing style with an eye for the detail.
- Ability to rewrite an outline technical document to make it understood by a wide audience (Simplified Technical English (STE) preferable).