Description
Next Ventures is urgently looking for a Dutch speaking SAP Retail support consultant for a role based in Amsterdam
Responsibilities:
Solving incidents on SAP
Contacting end users in stores, to solve incidents
Administration of incidents in system (TopDesk)
Job description:
Merge with the business to listen to their needs and elaborate them, capture and describe the requirements in process descriptions, information analysis and/or project definition
Participate in projects, part of a project group to lead a project
Support the business in their test process, update documentation, and compile procedures
Active participation in analyzes and proposals for developments
Link between external party and business and manage the quality of the delivered products
Support the operation, as necessary by solving problem notifications.
Key figures:
Respecting the internal business processes
Observe that the development provided meets the requested requirements as well as quality assurance
Respect of deadlines and agreements made
Manage priorities
Customer satisfaction
Required knowledge, skills, material, languages,
A thorough knowledge of SAP is a requirement (one of the following modules MM, SD, FiCo); Thorough knowledge of computer applications
A good understanding of the business processes retail
Easy contact, team spirit, customer-oriented
Good listening, observing, analysing and synthesizing
Communicative
Have a global insight
Placing priorities
Flexible
Stress resistant
NL/FR/EN
Regular removals BE/NL
Start date: 2nd October
Languages: Dutch
Location: Amsterdam
Duration: 6 months based on 80% utilisation
Rate: €60 per hour
Please send your CV to (see below) or call me direct. If I am not available I will call you back TODAY to discuss further with a view to securing an interview as soon as possible. We look forward to hearing from you.