Description
Roc Search is currently recruiting for German fluent Voice support Engineer to work for a client of mine in Birmingham for a 6 months contract opportunity.
Location: Birmingham
Job Type: Contract
Duration: 6 months
Start Date: ASAP
Rate: £120 daily
KEY RESPONSIBILITIES
This is a position responsible & accountable for proactively monitoring the Skype environment as the designated command centre resource for Skype. The individual will utilize monitoring tools and proactively address and/or escalate service related issues in addition to keeping a pulse on trending user issues.
KNOWLEDGE, SKILLS & EXPERIENCE
- Monitor the Skype service and its components
- Proactively address potential issues before they become service affecting
- To obtain a thorough knowledge of the Skype environment
- Escalate issues to the appropriate SME resource
- Input and manage tickets for Skype to closure
- Fluency in German Language
Apply now for immediate consideration. Please send me a copy of your CV in MS Word format or give me a call.
As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.