Description
IT Support Analyst - Windows, Active Directory, CSV
Leading global Pharmaceutical company require an IT Support Specialist to act as an IT Technician for their Lab support group on a long-term contract.
IT Technician - Laboratory Systems will be a key member of the IT Laboratory Support group. The successful candidate will be responsible for the support and maintenance of local laboratory applications as well as project managing system upgrades/enhancements.
Specific responsibilities include:
* Act as an IT point of contact for the Laboratory users for the purpose incident/issue escalations/troubleshooting and/or general changes on both Janssen sites.
* Work as part of a project team to manage the IT deliverables associated with new system introductions in the laboratories.
* Provide Technical solutions for business activities.
* Support and maintenance of local laboratory applications.
SKILL REQUIREMENTS:
* Minimum of 3 years' of relevant experience and a BA/BS Degree or equivalent experience with advanced degree.
* Minimum of 1 years' experience working within a regulated environment.
* Experience of supporting QC laboratory systems is preferred but not essential.
* Project management competencies are required.
* Strong knowledge of Microsoft® Windows Operating Systems (Windows 7 & Windows Server ).
* In-depth knowledge of Active Directory and Windows File Security permissions.
* Computer Systems Validation experience is desirable but not essential.
* Strong problem solving skills and an ability to analyse scenarios to develop the most appropriate solution are required.
* Excellent communication and interpersonal skills are essential.
* Excellent organizational and prioritization skills.
* Strong documentation skills.
* Ability to work well under pressure, multi-task and meet deadlines.
* Ability to work well both independently and in a team environment.
* Ability and flexibility to perform all other job-related and ad-hoc duties as required.
* Ability to understand customer processes in order to tailor appropriate solutions.
Please apply now for more details!